Welcome to Los Medanos College Bookstore

925-439-2056 Store Hours / Contact Us
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Customer Service



Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store at no additional cost!

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Ordering By Phone

We are unable to give book information over the phone; if you have questions you may refer to this site to get answers on all book inquiries. All ordering must be done through the website as well; no book orders can be taken over the phone. Our friendly staff will be happy to answer any general questions you may have. Call us at 925-439-2056.

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Shipping Policies

Los Medanos College Bookstore ships all orders via UPS. Please note all shipping fees are non-refundable. Books are professionally packed by our shipping and receiving team to ensure the safety of your items.

Orders are usually received within 4-7 working days; however during rush periods in August and January, delivery time may take slightly longer.

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Returns

PLEASE CHECK THE BOTTOM OF YOUR RECEIPT FOR THE CURRENT REFUND DEADLINE!!!

You MUST have your original receipt for ALL returns/exchanges.

A REFUND/EXCHANGE WILL BE GIVEN IF:

  • Books are returned in original condition by the refund deadline.
  • New textbooks come back new, meaning in mint condition. No tears, or writing or markings in the book of any kind.
  • Shrink wrapped textbooks are still wrapped in the original cellophane with the NO RETURN IF UNWRAPPED STICKER.

No REFUNDS/EXCHANGES on the following: catalogs, schedules, general supplies, electronics, software, reference books, food/drinks, clothing, sale merchandise.

MANAGEMENT RESERVES THE RIGHT TO DETERMINE THE CONDITION OF ALL MERCHANDISE BEING RETURNED. We reserve the right to refuse service, orders, or advertising requests on this site.

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Contact Support

Contact us anytime with questions or concerns via email at: atutt@losmedanos.edu. You can also contact our customer service department at: 925-439-2056

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Our support staff will respond within 24 hours.

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